A cookie is a small text file a site stores in your browser. This policy lists the cookies bigdomainhost.com uses and how to control them. It supplements the Privacy Policy.
1. Cookies we set
| Name | Type | Purpose | Lifetime |
|---|---|---|---|
theme | Strictly necessary | Remembers whether you chose the light or dark theme. Stored in localStorage, never sent to our servers. | Until cleared |
bdh_session | Strictly necessary | Keeps you signed in to the client area and protects against CSRF. | Session |
bdh_cart | Strictly necessary | Remembers the plan you selected while you complete checkout. | 7 days |
bdh_aff | Functional | Attributes a sign-up to the affiliate or reseller who referred you. | 30 days |
_ga, _ga_* | Analytics | Aggregate page-view statistics, so we can tell which pages help. | Up to 13 months |
2. Strictly necessary cookies
These make the site work: signing in, staying signed in, completing a purchase and remembering your theme. They carry no advertising identifier and cannot be switched off without breaking the site.
3. Analytics cookies
Analytics cookies are set only after you accept them. They tell us which pages get read and where people give up, in aggregate. IP addresses are anonymised, and we do not use analytics data to identify an individual.
4. Third-party cookies
A small number of third parties may set cookies when their features are used: the payment gateway during checkout, and the control panels (cPanel, WHM) you sign in to. Those cookies are governed by those providers' own policies.
We do not run advertising networks, retargeting pixels or social-media trackers on bigdomainhost.com.
5. Controlling cookies
- Use the cookie banner to accept or reject the optional categories; your choice is remembered and can be changed at any time.
- Every major browser lets you block or delete cookies — look under Settings → Privacy. Blocking strictly necessary cookies will stop sign-in and checkout from working.
- Browser “Do Not Track” and Global Privacy Control signals are honoured as a rejection of analytics cookies.
6. Changes
If we add a cookie, this table is updated before it is set. Questions: support@bigdomainhost.com or +91 75994 50220.
Grievance officer
As required by the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the grievance officer for Bigdomainhost is:
- Name: Parth Sharma
- Designation: Proprietor & Grievance Officer
- Email: support@bigdomainhost.com
- Phone: +91 75994 50220
- Address: 32 A/G-673 A, Kamla Nagar, Agra, Uttar Pradesh 282005, India
Complaints are acknowledged within 24 hours and resolved within 15 days of receipt, as the Rules require.
How to reach us
Questions about this policy, or anything else, go to the same 24×7 team:
- Phone: +91 75994 50220 (24×7, IST)
- Email: support@bigdomainhost.com
- WhatsApp: +91 75994 50220
- Postal address: Bigdomainhost, 32 A/G-673 A, Kamla Nagar, Agra, Uttar Pradesh 282005, India
- Proprietor: Parth Sharma